CUSTOMERS CORNER

Hello, congratulations on purchasing your Pandora alarm system. As a customer, you can now get access to support and help on your alarm system including trouble shoot help and video help 

FAQ - YouTube links 

 

1. How to override the alarm system in an emergency - How to disarm using your secret pin code - tag distance setting - setting your smartphone as a tag in an emergency. 

https://youtu.be/NVBznwXWC9Y

 

2. Change batteries in LCD remote and immobiliser tag

https://youtu.be/lID-u6Rnrsc

 

3. Program and delete lost remotes - Light pro 

https://youtu.be/8TCnDt1dGDo

 

4. How to silent arm and disarm your pandora alarm from your LCD remote 

https://youtu.be/G6AGI8-2OS0

 

5. How to adjust proximity sensor at the sensor 

https://youtu.be/Dwo01XloiWA

 

6. How to turn off proximity sensor from lcd Remote

https://youtu.be/8xUpA1Zddik

 

7. Valet mode - LCD remote 

https://youtu.be/psIYLCquwWQ

 

8.  Pairing your iPhone using Bluetooth to pandora alarm - PANDORA BT APP

https://youtu.be/gBvhS6sYlTY

 

9. Pairing your Android phone using Bluetooth to your Pandora alarm. Also deleting old phone and repairing new smartphone - PANDORA BT

https://youtu.be/7AENm2CfMhU

 

10. Remote start - Manual transmission activation (Demo on Ford Fiesta)

https://youtu.be/YcyzPYy5cwQ

 

11. Manual transmission mode - Remote Start (Demo on a Mk2 Ford Focus) 

https://youtu.be/Zcup6HyBd4E

Cant find the video you need? 

AFTERCARE

GREEN MEMBERSHIP CARD

With your alarm system, you will be given a green membership card. keep this safe as you will need this if you need to override the alarm system, If this is lost, the alarm system will be useless so do not use it as we will not keep a record for security reasons. A new brain will have to be purchased if lost. 

BATTERIES

Although your keys fobs have brand new batteries, it is advised to change the batteries every 3-6 months as the fobs are always searching for the signal. We advise that you keep some spare batteries in the car  just in case. 95% of support calls are simply down to the remotes batteries going dead. 

GPS/GSM TRACKING

For The Smart Pro and Professional alarm systems, you will have an Alarm Contact number. Save this number so you know when you receive notifications to your phone. You will also need this number to renew your subscription. 

RENEWAL 

When your subscription is up, You will need to email subscription@pandoracaralarm.com with your alarm contact number to renew. put in your diary the date your subscription will run out so you do not miss it and you do not get charged a reativation fee. 

EMERGENCY HELP

In case you need our help in an emergency, we advise that the best way to get through to us is through our Facebook page with your contact number or for any other support help, you can email support@pandoracaralarms.co.uk who will usually respond within 2 working days. The more info you send, the quicker we can help so videos, photos and which alarm system to which car always helps. 

 

 

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